Privacy Policy and Data Protection Notice

This privacy policy explains how Jolunarevixa protects and processes your data in line with POPIA, GDPR, and all relevant laws. We are committed to privacy, transparency, and responsible handling of your information.

Information We Collect

We collect data to serve your needs and ensure a secure, personalized experience.

• Personal identification information including your name, contact details, address, and business details you provide.
• Technical and usage data such as IP address, browser type, device information, and site usage analytics.
• Correspondence details when you contact us directly or fill out our online forms for inquiries or support.
• Cookies and similar technologies for essential site operation, analytics, and improving user experience (see Cookie Policy).

How Your Data is Used

We use your data solely for communication, service delivery, and security.

• To respond to your inquiries, schedule meetings, or send requested information.
• To analyze site usage, monitor trends, and improve our digital services for all users.
• To provide and personalize recommendations and support relevant to your inquiry.
• To ensure legal compliance and protect our website and users from misuse or fraud.

Legal Basis for Processing

Processing is based on consent, contract necessity, and legal compliance.

We process your information with your consent, as part of fulfilling your requests, and to comply with South African and international data protection laws.

Sharing Your Data

Your data is protected and only shared where necessary and permitted by law.

• Information may be shared with technical partners helping operate this site, strictly under confidentiality and data security agreements.
• Legal authorities if required by law, regulation, or to defend our rights and interests.
• Service providers for analytics and infrastructure, never for unsolicited marketing or without your consent.

Keeping Data Secure

We use encryption, regular access reviews, and best-practice security controls to protect your data at both organizational and technical levels. Only authorized personnel may access personal details. Any data breaches will be communicated to affected users as required by law.

Your Rights

You have rights under POPIA, GDPR, and South African law to manage your personal data with us.

• Request access to, correction, or deletion of your data we hold.
• Object to or restrict certain processing activities at any time.
• Withdraw consent where data processing was based on your initial permission.
• Complain to local privacy authorities if you feel your rights are breached.

Cookies and Tracking Technologies

Cookies are used to help secure, analyze, and improve service performance. For more on management and rights, please read our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

For privacy inquiries, data access, corrections, or requests, email or write to our office address. We respond promptly to all verified requests.

Policy Changes and Updates

We may update this Privacy Policy from time to time to comply with legal or operational changes. Please check this page for the latest information.